Support
Our team helps schools, athletes, and partners with setup, school networks, accounts, and the website.
Get a reply from our team within 24 hours.
support@Browse answers about networks, profiles, and how schools use the platform.
Visit FAQsUse the form on this page for an account, network, or website question.
Ask a questionCall the New York office if you would rather speak with someone.
+1 212 377 7020Check the FAQs. Many questions about profiles, cost, and how a school network works are already answered there. Sales and partnership inquiries belong on the contact page.
Rosters, alumni data, and what a school sees after launch.
Signing in, invitations, and who can use a school network.
Invoices, sponsorships, and questions about an existing agreement.
A page that will not load, a broken link, or something that looks wrong.
We want to know who to call at your school. Fill out the Contact Us form and tell us the school and the person we should reach.
No. Unlike traditional platforms, the network is fully pre-populated when a school launches. Alumni and career data are refreshed automatically every 60 days, so the network stays accurate without requiring athletes or alumni to manually update profiles.
No. Student-athletes at participating universities use the platform at no cost.
It includes all sports at a university. Career networks do not stop at team boundaries, and neither do professional opportunities.
The College Athlete Network is a private, school-specific platform. Data is used to support athlete outcomes and alumni engagement. Information is not sold or made public.
Tell us what you were trying to do and which school or account is involved. We reply to the email address on the form.
Reach out and we will get back to you within 24 hours.